Last updated: August 2026
Order Processing
Orders are typically processed within 1–2 business days after payment is successfully received.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has shipped, you will receive an email with your tracking information.
Shipping within the United States
COMVY currently ships within the United States.
Available shipping options and costs are displayed at checkout based on your shipping address, order details, and available carrier services.
Free standard shipping is available on orders of $70 or more after applicable discounts and before taxes and shipping charges.
Orders below $70 will be charged the applicable shipping rate shown at checkout.
Delivery Times
Estimated delivery times are provided at checkout and may vary depending on the destination, carrier, weather, holidays, and other circumstances outside of COMVY's control.
Please note that processing time is separate from transit time. For example: 1–2 business days processing + carrier transit time.
Tracking
Once your order has shipped, COMVY will send tracking information to the email address provided at checkout.
Tracking information may take some time to become active after the package has been accepted by the carrier.
Delayed or Lost Packages
COMVY is not responsible for delays caused by shipping carriers, weather, natural disasters, holidays, incorrect addresses, or other circumstances outside our control.
If your package appears to be lost or significantly delayed, please contact us at hello@comvy.store. We'll work with you and the carrier to help locate the shipment.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout.
If you contact us before your order ships, we will do our best to update the address.
Once an order has shipped, we may be unable to change the delivery address.
Damaged Packages
If your package arrives damaged, please contact us at hello@comvy.store as soon as possible and provide your order number and photos of the damaged package/product. We'll review the situation and determine the appropriate solution.
International Shipping
At this time, COMVY ships within the United States only. International shipping may be offered in the future.
Contact
Questions about your shipment?
Email: hello@comvy.store